Robert
Verified Customer
Responsive training, with CRM Livestream integration limitations
My trainer was Jason McKinnon, who was always available and responsive. We went through all setup in detail and will communicate further. The program met my initial demo expectations. I feel confident setting up new webinars, though I will need to review the recordings. CRM Livestream works pretty well overall, but some parts need better integration and are often not as intuitive as I would like. We discovered incomplete Safari integration for Mac users and an inability to upload and retain backgrounds. I can run Chrome, but I consider Safari more secure and would like better integration for Mac users. I would also like more metrics about what has or has not worked. I recognize this may be hard to capture and is a general request, not specific to my area, but deeper data dives are always useful to me.
Summary
Offers concrete praise for trainer responsiveness and detailed setup support, alongside meaningful criticism of CRM intuitiveness, Safari integration, background retention, and limited performance metrics. Useful material for a balanced published review. Fulfilled expectations can coexist with these limitations; numeric ratings lack explicit scales and do not establish a contradiction.
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